Tapt logo
Tapt logo

All articles

FAQ

Our most frequently asked questions

Tapt Mobile & MagSafe charging

The Tapt mobile is a sleek way to ensure you will always be able to exchange contact information. All of the tests that we have done for our product indicate that the Tapt Mobile in no way impacts MagSafe charging. However, please note that due to va

Why can’t I see my profiles when I log in

If you are logging into your Tapt account and can not see your profiles listed, this is something that we can easily fix for you. The issue is likely being caused by one of:. 1) You are logged into the wrong account. Sometimes a customer may order th

Do you ship to PO boxes?

Unfortunately, due to many logistical issues, we no longer ship to PO boxes. Please contact our support team ([email protected]) if you need assistance with organising your shipping around this.